Core Infrastructure

Wolf HMS

The Central Nervous System for Modern Hospitals.

An end-to-end Enterprise Hospital Management System built to optimize bed turnover, automate insurance claims, and streamline clinical documentation.

76
Enterprise Modules
12
Specialized Departments
1
Unified Ecosystem
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Multi-Tenant Hospital Platform

Core Administration

Enterprise-grade multi-tenant hospital management with role-based access, white-label SaaS capabilities and full branding engine.

Multi-Tenant Platform

6 tenants — Enterprise, Professional, Standard & Trial tiers with per-tenant branding

User & Role Management

Doctors, Nurses, Admins, RMOs, Pharmacists, Security guards — all role-gated

White-Label SaaS

Custom branding, 3-tier pricing engine, automated tenant provisioning

System Configuration

Timezone, currency, language, 8 feature flags with live toggles

Branding Engine

Logo, colors, letterhead, tagline customization per hospital

From Appointment to Discharge

Patient Care & OPD

Complete patient lifecycle management — OPD queue, smart scheduling, admissions, vitals monitoring, telehealth and patient self-service portal.

OPD Queue Management

Real-time token system with call-next, department filters and wait-time analytics

AI Smart Scheduling

ML-driven appointment optimization with no-show prediction and doctor load balancing

Patient Portal

Self-service: appointments, lab reports, prescriptions, bills and health timeline

Admission Workflow

Bed assignment, doctor allocation, admission-to-discharge tracking

Vitals Monitoring

Multi-parameter entry with Early Warning Score (NEWS-2) and ML deterioration alerts

Telehealth Console

Virtual waiting room, HD video consultation, e-prescription generation

CPOE, eMAR & Decision Support

Clinical Management

Full clinical depth: Computerized Order Entry with 6-point safety checks, AI-powered SOAP notes, closed-loop medication and clinical decision support.

CPOE (Order Entry)

6-point CDS safety: DDI, allergy, dose range, duplicate, renal, pregnancy checks

AI SOAP Notes

Gemini-powered note generation — progress, discharge and ward-round notes

Clinical Decision Support

qSOFA sepsis screening, SIRS criteria, VTE risk, critical lab alerts

eMAR

Barcode 5-Rights verification: Patient, Drug, Dose, Route, Time

Closed-Loop Medication

5-step chain: Prescribe → Verify → Dispense → Administer → Document

CDI (Doc Improvement)

HCC coding, CMI/CC-MCC metrics, physician query workflow

Clinical Pathways

Patient tracking, pathway library, compliance percentage monitoring

Referral Network

Specialist referral manager with 20KB controller and scheduling

AI-Powered Revenue Intelligence

Billing & Revenue Cycle

End-to-end revenue cycle management with AI denial prediction, multi-payer split billing, insurance claims lifecycle and auto-appeal strategies.

Invoice & Payment Engine

OPD/IPD billing, partial payments, digital receipts and GST compliance

Insurance Claims

Pre-auth → Claim → Settlement lifecycle with TPA reconciliation

Revenue Cycle AI

Pre-submission denial prediction, auto-appeal with AI strategies

Prior Authorization

PA request lifecycle, approval analytics, denial reason tracking

Multi-Payer Split

Insurance + Corporate + PMJAY + Patient allocation per line-item

Credit/Debit Notes

Billing adjustments with approval chain and document attachments

TPA Provider Admin

16 APIs: providers, eligibility, preauth, PMJAY integration

POS Terminal

12 service sub-modules for point-of-sale operations

Supply Chain Intelligence

Pharmacy & Inventory

Intelligent pharmacy with drug interaction database, controlled substance logging, auto-reorder engine and 3-way PO matching procurement.

Pharmacy Orders

Prescription queue, dispensing workflow, batch tracking

Drug Interaction DB

20-pair interaction database across 7 drug classes

Controlled Substance Log

DEA-compliant tracking with chain-of-custody

Auto Reorder Engine

Min/max stock levels, auto PO generation per-item thresholds

Procurement Dashboard

PO → GRN → Invoice 3-way matching, vendor management

Home Delivery

GPS-tracked medicine delivery with OTP-based handover

Treatment Packages

Catalog, categories, compare & assign across specialties

Lab, Radiology & Pathology

Diagnostics

Comprehensive diagnostics covering lab orders, PACS/DICOM radiology viewer, anatomic pathology, home sample collection, FHIR R4 and HL7 ADT interoperability.

Lab Orders & Results

Order tests, view results, trends, TAT monitoring

PACS / DICOM Viewer

Series browser, DICOM canvas, windowing presets, measurement tools

Anatomic Pathology

Biopsy/FNAC/frozen section tracking, slide management, specimen pipeline

Home Lab Collection

GPS-tagged home sample booking with phlebotomist assignment

FHIR R4 Resources

7 FHIR resources (Patient, Observation, AllergyIntolerance, etc.) with transformers

Clinical NLP

Auto ICD-10/DRG coding from clinical notes, documentation quality flags

HL7 ADT Feeds

Real-time ADT message broadcasting (A01-A08), subscriber management

Donation to Transfusion

Blood Bank

Complete blood banking suite: unit inventory, donor registry, automated cross-matching, transfusion tracking and ward-to-bank request pipeline.

Blood Unit Management

Inventory by blood type (A/B/AB/O ±), expiry tracking and alerts

Donor Registry

Donor database, eligibility checks, donation history

Cross-Match & Compatibility

Automated cross-matching workflows with lab integration

Transfusion Tracking

Full chain from request to bedside administration with consent

Blood Request System

Ward-to-bank request pipeline with urgency priority levels

Beds, Equipment & Operations

Facility Management

Real-time bed/ward management, CSSD sterilization tracking, housekeeping, laundry, ambulance fleet, dietary services and mortuary management.

Bed Transfer Manager

9 APIs: request, approve, reject, acknowledge, execute transfers

Ward & Bed Grid

Real-time census with color-coded occupancy analytics

CSSD (Sterilization)

Tray tracking, instrument sets, sterilization cycle management

Housekeeping

Room turnover tracking, task management, inspection logs

Laundry Management

Order tracking, infection control categories, daily summary

Ambulance Fleet

ALS/BLS tracking, trip management, one-tap dispatch

Dietary Management

Meal planning, dietary restrictions, kitchen order system

Gemini-Powered Clinical AI

AI & Intelligence

8 AI modules powered by Google Gemini: clinical assistant, early warning, predictive analytics, population health, ambient listening, smart scheduling and NLP.

Clinical AI Assistant

Drug interactions, lab interpretation, differential diagnosis, ICD-10 suggestions

Early Warning Score

NEWS-2 live monitoring with ML-augmented deterioration prediction

Predictive Analytics

30-day readmission risk, LOS prediction, 7-day bed demand forecasting

Population Health

Disease registries (DM/HTN/COPD/CKD/CAD), outcomes benchmarking

Ambient Listening

Web Speech API transcription → AI-structured clinical notes

Smart Scheduling

ML no-show prediction with risk factors, doctor load balancing

Revenue Cycle AI

5-category revenue leakage detection with auto-appeal

AI Note Generation

Gemini-powered SOAP, progress and discharge note drafting

HIPAA · NABH · GDPR · DISHA

Compliance & Governance

Full regulatory suite: HIPAA compliance dashboard, NABH self-assessment, SHA-256 audit trails, consent management, data privacy with k-anonymity and patient safety reporting.

HIPAA Compliance

94% score, 5 safeguard categories, PHI monitoring, breach detection

NABH Certification

6-chapter self-assessment (63 standards), gap analysis, readiness scoring

Audit Trail

12K+ events, forensic query builder, SHA-256 chain of custody

Consent Management

e-signature/wet, expiry alerts, multi-language templates

Data Privacy

HIPAA/GDPR/DISHA/PDPB, k-anonymity, differential privacy engine

Regulatory Reporting

NABH + JCI dual accreditation tracking with PDF generation

Infection Control

HAI surveillance, antibiogram matrix, hand hygiene compliance

Patient Safety

Near-miss/adverse/sentinel events, RCA workflow with findings

Staff Lifecycle Management

HR & Workforce

Complete workforce management: shift scheduling, credentialing, CME training, payroll integration, workforce analytics and visitor management.

Staff Roster & Scheduling

245 staff, 3 shifts + on-call, leave calendar (5 leave types)

Credentialing

License tracking (MCI/NCI/AERB/PCI), skill matrix with competency levels

Training & CME

7 certification programs (BLS/ACLS/Fire), e-learning, assessments

Payroll Integration

Full salary sheet, attendance-linked pay, PF/Tax/Insurance deductions

Workforce Analytics

10-dept utilization, 4-quarter attrition, 10 KPI productivity metrics

Shift Handover

SBAR format with AI auto-generate from clinical data

Visitor Management

Visitor passes, access tracking, scheduled visit approvals

Google Cloud Platform

Infrastructure & DevOps

Production-grade GCP infrastructure: Cloud Run serverless containers, Cloud SQL PostgreSQL 17, HL7/FHIR integration hub, AES-256 backup and 99.97% uptime APM.

Google Cloud Platform

Cloud Run (asia-south1), Cloud SQL PostgreSQL 17, Artifact Registry

Integration Hub

HL7 v2.5, FHIR R4, DICOM, X12 EDI, ABDM, ASTM/LIS — 8 endpoints

Backup & DR

AES-256 encrypted, RTO 2.5h / RPO 30min, monthly DR drill (100% pass)

Performance / APM

7-server monitoring, P50/P95/P99 latency tracking, 99.97% uptime

Emergency Command

5 APIs: trigger, respond, status, resolve, configure

Cloud Backup Console

Create, list, restore, schedule and download backups

Automation Engine

Workflow rules engine for automated task routing and alerts

Enterprise Ready

76 Features. Zero Compromises.

From NABH/JCAHO compliance to AI-powered clinical intelligence — Wolf HMS is the most comprehensive hospital platform ever built.

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